People who do good work often rise in their organizations. That rising often includes supervision of other employees. It’s unfortunate, isn’t it, that often excellent workers have NO TRAINING in supervising others.
Managing one’s own work as well as supervising the work of others takes a good number of skills, which include organization, time management, and focus.
Often, though the most difficult challenge for supervisors is communicating expectations, giving feedback, and evaluating employee performance. To strike a successful “CHORD” with their employees, supervisors should remember to maintain these behaviors.
Clear
Honest
Open
Realistic
Direct
Practicing these over time will allow employee performance to improve, permit employees to feel ownership over their own successes and failures, and actually improve morale.
While these are not easy to do all the time – practice makes striking a “CHORD” easier.